What information do we collect?
We collect information from you when you fill out a contact form, submit a Verification of Benefits or call one of our representatives. When submitting information on our site, as appropriate, you may be asked to enter your: Your personal demographic information, such as name, address, birth date, social security number, and medical insurance information is obtained from you. This is why we ask you to fill out the insurance verification form and ask for a copy of your insurance card. This ensures that the information we collect is correct.
If you came to our facility through another agency, we may obtain that information from the referring party. However, on your first visit to this clinic, we will ask you to complete a release of information in order to obtain this information.
We may also ask another individual/agency who referred you to this agency to give us information that will enable us to better treat you. This benefits you in that we will have information that has already been obtained by the referring entity.
What do we use your information for?
We collect this information so that we can treat your medical condition and obtain payment from you or your health insurance provider. This information is also used for any of the following reasons:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Who has access to this information?
Any person or persons you designate in writing are entities that have access to your Protected Health Information. Some of these people may include people directly involved in your treatment, people creating and maintaining your medical record, and those entities that need your information to process health care claims and obtain payment for our services.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
You have the right to inspect your Protected Health Information. You also have the right to amend any errors you may find in your record. When you leave this agency, your Protected Health Information will continue to receive the protections outlined in this notice.
Arizona Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the Arizona Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.